Andamur: factors that make the difference

With 30 years of experience, Andamur is the comprehensive solution to road transport companies, offering the best product and service, both in the supply of fuel, as in the management of tolls, tax recovery, hospitality, rest and other solutions on the road.

Safety, Quality and customer care are essential aspects for Andamur, a full range of services to meet the needs of both the transport company, as the driver, with service areas located in strategic areas for the logistics sector and road transport.

 

Pioneers in security

Pioneers in security systems, in Andamur we are aware of the great challenge that this poses, not only to the transport company, but also for the driver of the vehicle. For this reason, we are continuously working on the improvement of services in this area.

 

Parking Security

Our car parks include comprehensive security measures to encourage the rest of the driver, while avoiding risks to the enterprise.

  • Spacious parkings that facilitate the maneuvers
  • Exclusive access for users
  • 24/7 video surveillance cameras
  • 3m fence protecting the perimeter
  • Vehicles entries/exits registration, through a license plate reader system.

Anti-fraud security

 

We guarantee absolute control of the fleet, avoiding fraud in the refuelling.

The safety of our clients’ is our success, that’s why we innovate constantly in the security measures that we offer them.

  • License plate reader in all our suppliers
  • Card linked to a vehicle/Driver
  • Payment System by PIN
  • Card limit according to needs
  • Instantaneous card blocking

Highest Quality

 

Quality is a clear signal of Andamur. All products and services overcome strict controls both internal and external. Paying attention to the smallest detail to not only meet, but exceed customers expectations .

In our stations is offered an attended service, establishing a personal control of transactions and strategies to reduce waiting times, thanks to the multi-product lanes. Moreover, it is carried out an exhaustive after-sales control.

Excellent customer service

 

Through its own staff of Andamur, we offer our clients a completely personalized attention (taking into account the scope of business). Our Customer Service department works 24/7, resolving any incidence in record time.

In addition, Andamur offers a complete service and quality to the driver that passes through our service areas, either to continue their way or to rest in our facilities.

All our service areas are open and served 24/7. Besides, most include car parks, restaurants, laundries, showers, even hotel in San Roman and supermarket in La Junquera.

Andamur  is committed, in this way, to a policy of growth and expansion of services; offering a integral solution to the transport by road – at the national and international levels; with the sole aim of providing facilities to the customer and  solutions to the needs of the sector.

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TRIBOX Air: a single toll device with coverage throughout BELGIUM, Spain, France and Portugal

The Tribox Air is a satellite toll device, with which, in addition to receiving a single periodic charge, you will be able to recover the VAT of an easy and simple way, simplifying the management of each truck fleet.

It should be noted that the appliance offers an increase in the number of locations; covering the entire surface of BELGIUM, also acting in Spain, France, Portugal, and soon in Austria and Germany ; besides, with the purchase of this service, you can enable or disable countries at no additional cost.

The Tribox Eurotoll satellite device offers other great benefits; such as GPS tracking of each vehicle in the whole of Europe, or the online control panel (hiring geolocation service); benefits with a high safety index for a total control over your fleet.

Easy to install, Eurotoll Tribox Air has a maximum period of 5 working days delivery, does not require deposit and gives you the possibility to be linked to another registration number.

With Tribox Air, Andamur extends its toll devices offer in Europe, thus giving service in a total of 8 countries: Spain, France, Portugal, Belgium, Germany, Italy, Austria and Poland.

Andamur continues to show a steady growth, with the sole aim of providing facilities to the customer and solutions to the sector needs.

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Andamur joins GASNAM

As a first step for the inclusion of natural gas in its fuel supply, at a time when the alternative energies are of great importance.

With the aim of offering a wider service and quality to the Andamur  professional transport, becomes the new partner of the Iberian Association of Natural Gas for Mobility (GASNAM); in what is considered to be a firm commitment to the incorporation of alternative energies.

Alternative sources of energy, mainly natural gas, are increasingly relevance within the road transport sector, and Andamur is  not unfamiliar with this – in the words of Miguel Ángel López, Executive Director of the company – “We are at an important time of evolution,  in which the new energies are an essential part of our business model in the short term”.

In this sense, Andamur targets a model of “multi-energy stations”, accompanying the client business evolution, “a strategic plan to meet their needs, both present and future generations”.

Andamur continues, in this way, with its policy of growth, expansion and extension of services; offering a comprehensive solution to the national and international road transport.

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Andamur expands its European stations network: Austria and Slovenia

The Andamur-Europe Network continues to grow and, going for the internationalization of the company, incorporates- to its almost 160 service stations (present in 8 countries of the continent)- 9 areas strategically located on Austrian and Slovenian main roads.

In this way, both countries, which already had other associated stations, add to its network of service areas new possibilities on route to the Andamur customers; offering significant advantages in relation to the refuelling (AdBlue/Diesel), and with the convenience of being able to make the payment through the professional card Andamur ProEurope.

France, Luxembourg, Belgium, Germany, the Netherlands, Austria and Slovenia, are the countries that make up the Andamur international

network, and where the clients with the ProEurope card, single one for all countries, will be attended with the guarantee of quality, safety and customer care of Andamur.

Andamur keep growing, with the sole aim to give the best service to its customers, also beyond our borders.

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Andamur constitutes its Management Board

Andamur opens borders; it grows both its stations network and the services provision of to the professional companies of road transport. In addition, increases in the volume of business and number of workers.

The company is facing a new stage in which continues its strategy of expansion and business growth, in this respect, the creation of this new body of corporate governance also implies, changes in the organizational structure of Andamur.

On the one hand, Mr. Juan Carlos López becomes leading this new stage as Chairman of the Board of Directors. For his part, Mr. Miguel Ángel López is facing the General Management of the company as Executive Director. Furthermore, the Board of Directors shall be composed of the entire family owner and the External Advisor Mr. Francisco José Sánchez-Montesinos García.

It should be noted that this External Director holds a PhD in Economic and Business Sciences by the Granada University (UGR). Currently develops, on one side his activity as a teacher and researcher in different educational institutions such as ESIC, Complutense University of Madrid (UCM) and UGR. On the other hand, he combines teaching with the performance of the post of external Director in several companies of different industries. Throughout his professional career he has held top management positions in strategic sectors.

In order to communicate to their employees for the establishment of its new Board of Directors, the company organized  an Internal Communication day, in which the team was able to gain first-hand knowledge of both the organizational changes how the strategic objectives of the Company for 2018.

The event culminated with an experiential outdoor formation of Team Building, in which the Andamur team actively participated in various activities promoting values and core competencies in the business environment such as communication, team work, cohesion and the pride of belonging.

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Andamur adds a new service station with Security Parking in Pas-de-Calais (France)

Andamur customers already count on all the services offered by the French Station Marck of Calais, after the agreement of collaboration reached by the company and the Group C4T.

Strategically located  on the routes in connection with the United Kingdom, Andamur incorporates this area to the more than 160 service stations located in 8 countries in Europe. This station also offers significant advantages in terms of refuelling and parking access.

“Strategically Located  on the routes in connection with UK”

It should be noted that the location of Marck is essential, as Calais is considered a key point in the itineraries of international transport in your journey to the United Kingdom, specifically in respect of E40/A16 & E15/A26.

Security parking, with a capacity for more

than 300 parking spaces, has systems such as: automated access control by license plate recognition, security controls with loading seal and 24 hours video surveillance camera. In addition, Marck station allows a dynamic refuelling thanks to its 14 high-flow diesel pumps and 4 of Ad Blue; being accepted on both services the payment by your Andamur ProEurope card.

Pizzeria Restaurant, FREE WIFI, rest room, showers and laundry area; are some of the complementary services offered.

Without a doubt, a great value for Andamur clients.

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Andamur and FROET organize strategic training courses

Andamur, in collaboration with the Regional Federation of transport Business Organizations of Murcia (FROET), have reached an agreement to provide different training courses in their line of business. This training project, focused on professionals and entrepreneurs of transport, serves the strategic needs that currently requires the sector.

The subjects, ranging from how to implement a strategic plan in your company up to a day for the practical handling of the thermograph , mainly take place in the Business Center of Andamur (Lorca), with two subsections which will develop at FROET building (Murcia) and  at the headquarters of Transportes San Ginés respectively.

The courses  to be held in the Business Center Andamur are:

“The contract of carriage of goods.  Law15/2009“. Date: 20 February

“Leader coach. How to get your team commitment“. Date: 9 and 10 March

“How to implement a strategic plan in a company“. Date: 20 and 21 April

“Practical Course of handling thermograph. Temperature control of the goods” shortly.

It should be noted, that two of the courses, in particular Leader Coach and Strategic Plan , will be taught by the teaching team of ESIC , one of the leading business

schools specializes in marketing and commercial management in Spain.

All enrollments are made directly with the Formation Department of FROET.

At Andamur we are committed to a specialized sector, with a Training Plan focused on knowledge; a means to provide the highest quality service; at the same time that we facilitate the day to day of our professionals.

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Andamur Guarromán Restaurant, committed to quality

At the forefront in terms of quality and professionalism, offering an excellent customer service; the restaurant Andamur Guarroman has been recognized by the Spanish Ministry of Industry, Tourism and Trade, with the distinctive “Commitment to Quality Tourism”.

The distinctive “Commitment to Quality Tourism” is the support that certifies the fulfilment of the requirements established in the SICTED methodology (project for the improvement of the experience and satisfaction of the tourist – promoted by the State Secretary of Tourism), a recognition of the effort and commitment to quality and continuous improvement, at the same time that distinguishes the establishment against the competition.

Businesses and services that hold or wish to choose the certificate “Commitment to Quality Tourism” are subject to certain controls, a way as to ensure the satisfaction of the clients, their safety and installations comfort; work groups to develop proposals for improvement to the destination, as well as assessments that measure the adequacy of the company/service to the standards of quality.

From Guarromán to La Junquera, passing through the Limit, San Román and Pamplona; Andamur service areas offer a comprehensive service to professional haulier, following the highest quality standards.

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Andamur already has Tesla chargers for electric cars in its Guarromán

Andamur and Tesla, the company manufacturer of 100% electric vehicles, have reached an agreement to install a Supercharger for electric cars in the Guarromán Service Area.

With 10 chargers, this station allows owners of Tesla vehicles models S and X, to load their vehicles 24/7, providing them with up to 120 kilowatts of power.

In this way, during the 30 minutes of recharging, drivers can enjoy the services offered by Andamur Guarromán: restaurant, bar, children’s play area, terrace, shop, Wi-Fi connection, etc.

The Superchargers are located strategically, thus allows travelling by making the minimum stops.  So, Andamur Guarromán is already a stop point for drivers of Tesla vehicles.

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Andamur opens a network of 160 Service Stations across Europe

New Andamur ProEurope Card allows customers to pay for fuel in 8 European countries
Andamur opens a new network of service stations across Europe. Andamur ProEurope Card gives access to 160 stations strategically located in 8 European countries, in addition to the existing Spanish network. The network, as well as the ProEurope Card, will be launched officially in TransPoland, International Transport & Logistics Exhibition, which will take place in Poland from 8th to 10th November. During the event, Andamur representatives will be available for any requests in stand F6.

With 30 years’ experience in the industry, Andamur believes in a strong internationalization strategy that aims at providing services beyond the Spanish borders.

France, Luxembourg, Belgium, Germany, the Netherlands, Austria and Slovenia are

the countries forming Andamur’s international network, where Andamur ProEurope Card will, from now on, give access to reliable services under Andamur’s quality standards and customer support.

Moreover, Andamur offers additional services such as tolls and VAT refund, helping international transport companies with fleet management. This wide range of services, in addition to the company experience, the cutting-edge security technology, a customized customer support, and high-quality products and services, make Andamur the comprehensive solutions provider for transport companies.

Find Andamur sites nearby here.

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