Éxito en el evento networking WConnecta 2018

El equipo comercial de Andamur se ha mostrado muy satisfecho con nuestra participación en WConnecta 2018, el evento networking de transporte más importante de Europa que se ha celebrado este viernes en Madrid. En Andamur hemos participado en este evento con un stand informativo en el que nuestro equipo comercial se ha reunido con decenas de profesionales del sector del Transporte interesados en nuestros productos y servicios. Con todos ellos hemos hablado de nuestra oferta de dispositivos de peaje, tarjetas carburante y recuperación de IVA, así como de nuestra red europea de estaciones de servicio y la amplia oferta en todas nuestras estaciones españolas: parking vigilado, restaurante, duchas, lavandería, hotel, supermercado, etc.

WConnecta es un evento pionero en el sector que tiene como objetivo ayudar a empresas a encontrar colaboradores y nuevas oportunidades de negocio. Un gran evento para establecer vínculos y conocer a grandes empresas y profesionales. Tras 9 ediciones, se ha consolidado como un encuentro de gran repercusión entre profesionales del transporte de mercancías por carretera en Europa, desde directivos y grandes multinacionales a pequeñas empresas y autónomos.

Tras este evento se encuentra la Fundación Wtransnet; una organización sin ánimo de lucro que tiene como objetivo movilizar recursos económicos y canalizarlos hacia actividades de investigación, desarrollo e innovación tecnológica en beneficio del sector del transporte y la logística, con el fin de mejorar la competitividad entre las empresas.

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All of Andamur stations have now the SGS Seal of Quality

As of today, all of Andamur stations have the SGS Seal of Quality, a certification ensuring consumers that the fuel they purchase complies with the highest quality standards. After the Andamur station in Lorca obtained this certification, the rest of our service stations in Spain have followed suit. Therefore, Andamur stations have become the only ones to have this certification in the provinces of Navarra, Alava, Almeria and Murcia.

 

The SGS Seal of Quality ensures that our fuel complies with the most demanding quality standards and that it is subject to initial audits and continual assessments to guarantee that such standards continue to be met over time.

 

Achieving this certification is part of our aim to stay at the forefront in terms of Quality standards. This was, indeed, one of the commitments we acquired last September when we became active members of the Spanish Association for Quality and fits within the creation of a Total Quality Management System Plan, that we are already working on.

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We participate in Marketing Refresh Day 2018 to talk about Customer Experience

The concept of Customer Experience is increasing its relevance in companies. It is the combination of all interactions between a user and a brand throughout their relationship and once it is over. That is why implementing Customer Experience is becoming mandatory in all companies wishing to build robust and loyal relationships with their customers.

At Andamur, we have this concept constantly in mind, and this year we have worked on improving the Customer Experience process in all our products and services as much as possible. Miguel Ángel López, Andamur CEO, talked about this work and its implementation in the company at the 4th Meeting of Marketing and Communications managers and professionals, Marketing Refresh Day 2018. According to him, Andamur focuses most of its Customer Experience on professional truck drivers. In contrast to other companies, our brand “is a particular one since it is aimed at the end professional using our services, who is not necessarily the one paying for them. With this approach in mind, we have analysed all the times the user comes into contact with us and we have set improvements for each and every one of them.”

During his presentation, Andamur CEO also gave some details on specific actions that the company is going to carry out in the short term: “Even though we started as a petrol station, in these 30 years of experience, we have always adapted ourselves to the needs of truck drivers so that we could meet all of them. In our stations, we have set up restaurants, security car parks, hotels, supermarkets, showers, laundry rooms, etc. Now we want to take another step forward and become the first network of multi-energy service areas for trucks, something we will see very soon.

Marketing Refresh Day 2018 was held in the city of Murcia and gathered nearly twenty experts in marketing and communications in different conferences and round tables. They discussed the aspects that are changing the relationship between customers and brands in front of 140 people. Managers of brands such as Dulcesol, NH Hoteles, Noved Eventos and Ticbiomed, among other, addressed topics related to customers, contents and loyalty.

 

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Andamur takes part in the event “SMEs DNA Murcia: Boundless growth and development”

Optimising the financial management of a company is a key factor to improve its profitability. And so it was explained today by the Economic and Financial Director of Andamur, Mr. Bartolomé Benítez, at the event “SMEs DNA Murcia: Boundless growth and development”. This event was held in the city of Murcia and gathered different companies aiming to share financial, marketing and sales strategies for their growth and development.  

Mr. Bartolomé Benítez talked about Andamur’s evolution in its 30 years of activity and about how good financial management was essential to our development as a company. At Andamur, we started with one petrol station and now we have 160 own and associated stations across Europe.

Among other key aspects, Andamur’s Financial Director explained that the economic and financial management aim is to maximise the value of the company, and how it is impossible to take good decisions that make the business profitable without adopting an adequate economic and financial approach.

The event “SMEs DNA Murcia: Boundless growth and development” is part of a road show organised by the business platform La Neurona which is visiting 19 Spanish cities analysing the challenges SMEs are facing. Together with Andamur, the event was attended by the Territory Manager of Bankia for Murcia and Alicante, Olga García; the Financial Director of Somium, Javier Gayá, and the Sales Manager of Correos Express in the Spanish Eastern coast, Sergio Ramón Siles, among other.  

 

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Andamur, Member of the Spanish Association for Quality

At Andamur, we have become active members of the Spanish Association for Quality, one of the most important quality associations in Spain gathering over 1700 companies in different sectors and with more than 50 years of experience.

 

By joining AEC, Andamur aims to stay at the forefront of Quality Standards, as well as regarding Customer Experience, Information Systems and Technologies, Innovation and Occupational Risk Prevention. In addition, being part of AEC will give us the opportunity of taking part in specific committees addressing the latest relevant trends, tools and information in our sector.

 

One of Andamur’s first actions as new member will be the creation of a Total Quality Management System Plan, already in progress, in order to be granted two important certifications in the next few months: Service quality for small retail trade (UNE 175001-6) and Quality Management Systems (ISO 9001:2015).

 

The Spanish Association for Quality has been working since 1961 for companies to introduce this important concept as a strategic element, and through an integrating approach apply it to all the pillars of their respective businesses. At Andamur, we are aware of the fact that Quality is going through a transformation process to manage to adapt itself to new customer’s needs, technology and the important role that companies shall play within their community. To this end, we want to continue strengthening our commitment to quality, adapting ourselves to the new challenges and following the latest trends to be better every day.

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Andamur expands its European stations network: France, Belgium and Luxembourg

Continuing with its commitment to growth and international expansion

Andamur, in the course of the company internationalization, incorporates- to its almost 160 service stations (present in 8 countries of the continent) -6 areas strategically located on the main roads of France, Belgium and Luxembourg.

In this way, the tree countries, which already had numerous associated stations, add to its network of service areas new possibilities on route to the Andamur customers. Andamur offers significant advantages in relation to the refuelling (AdBlue/Diesel), and with the convenience of being able to make the payment through the professional card Andamur ProEurope.

France, Luxembourg, Belgium, Germany, the Netherlands, Austria and Slovenia, are the countries that make up the Andamur international network, and where the clients with the ProEurope card, single one for all countries, will be attended with the guarantee of quality, safety and customer care of Andamur.

Andamur keep growing, with the sole aim of providing facilities to the customer and solutions to the needs of the sector, also beyond our borders.

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Andamur new UPEI member

Gaining in competitiveness to face large power companies

 

From the Past 1 June, Andamur is already a member of the European Association of Independent Oil (UPEI), which will enable the company to establish synergies with other members, identify market opportunities and participate actively in the new challenges of the sector; as well as the search for better solutions, benefits and services for their clients.

Focusing on the transport sector and the defense of fair competition, UPEI represents  nearly 2,000 wholesalers and distributors of independent energy, using its own infrastructure and flexibility to supply more than one-third of the European energy demand. In addition, through a high quality service, underscores a commitment to energy efficiency and reduction of polluting emissions.

With the Andamur ProEurope card and its 160 service stations throughout Europe,  the strategy of international expansion  of Andamur goes very much in line with the UPEI proposal, through A sustained growth that involves continuous improvements in services, with the sole aim of giving facilities to the customer and  solutions to the needs of the sector.

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Andamur participates in the I Transport Conferences

By placing the driver as a key piece of the business strategy

The Murcian company Andamur has participated, along with other specialists in the field, in  the I Transport Conferences 2018, which has been discussed, among other topics of interest,  the value of the sector and the study of new challenges ; serving as a meeting point between the main companies of the Region.

The Conference, organised by “La Verdad” and the Town Hall of Molina de Segura, has been inaugurated by Antonio González, General Director of “La Verdad”; Esther Clavero, Mayor of Molina de Segura and Patricio Valverde, Development Advisor for the Regional Council of Region of Murcia; counting on notable speeches as that of Manuel Pérez, General Secretary of Froet or José Ramón Díez de Revenga, General Director of Transport.

 

 

Andamur, from Miguel Ángel López, Managing Director and CEO of the company, has been part of the round table “Success Cases of transport companies”. In which, Miguel Angel  has highlighted the figure of the professional driver, “ committed to their well-being as a key piece of the process, making companies to be more competitive” .

This Day, held in this edition in Molina de Segura, promises to be a reference in the annual road map of companies, institutions and professionals of this sector.

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Andamur Adds a new associated station in Bera de Bidasoa (Navarra)

Covering all the exits of the border through Irun

Andamur clients may have, from 1 June, of all the services offered by the Noil station of Bera de Bidasoa (Navarra); being a strategic location to 10 km from the border with France.

With the addition of this station, along with those of San Román, Pamplona and the associated Gexa, covered all the exit points of the border of Irun.

Noil Bera de Bidasoa allows diesel refuelling  and Ad Blue, being accepted the payment by the  Andamur fuel cards.

 

In addition, customers of Andamur may benefit from other services such as:

 

  • Parking (Free when refuelling)
  • Free showers
  • Laundry service
  • Truck Washing area
  • Shop

 

Andamur incorporates this area to the more than 160 service stations located in 8 countries in Europe; a network of stations provided in connection with the main roads and European routes.

 

 

 S.E NOIL BERA DE BIDASOA

Industrial park Zalain, 18 A, 31789, Zalain (Navarra)

Tel: 948 630138➡️

43.27669 N

-1.7007 E

 

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Andamur: Building present committed to the future

One year since the implementation of the new Business Center

The Andamur Business Center is not only a work space, but much more; we speak of a three-storey building, modern and innovative character, with adapted facilities to offer a full range of services, providing even of a space dedicated to training.

In March 2017 Andamur began to take steps to become what it is today – creating the new Business Center of Lorca- a modern building, with endless possibilities and symbol of the company’s commitment to business growth, international expansion and adaptation of new services in each of its areas; in short, to go in the future and continue to be at the forefront an integral solution for professionals and transport companies, at the national and international level.

That commitment also carried with it the creation of new departments, new jobs and a restructuring of the team; without a doubt, an infrastructure that would enable them to carry out the great project of Andamur.

 

Internationalization, growth and professionalization

The enterprising character of Andamur, in addition to the need for its customers to grow internationally, boosted the growth strategy.

The goal was going to be, in addition to being able to serve its customers in Europe, offer differentiated services for which routes were easier to manage by the transport company, as well as more comfortable for the driver.

 

Approved Training Center

From the change to the Business Center, Andamur already has certified facilities for teaching Froet CAP courses.

In this way it has been possible to bring training to professionals and companies of transport located in the Guadalentín Valley and neighboring areas of Almeria.

New Board of Directors

The establishment of the governance body meant changes in the organizational structure of Andamur.

Juan Carlos López  was named Chairman of the Board of Directors, while Miguel Ángel López faced the General Direction of the company as CEO. On the other hand, the Board of Directors was consisted of the entire family owner and an External Advisor, Francisco José Sánchez-Montesinos García.

 

New departments and jobs

The Business Center of Andamur led the implementation of new departments, also the professionalization and new strategies in other existing, increased the number of employees (a total of 16 new positions).

 

 

 

  • Professionalization of the Financial Department

Economic/ Finance Officer: Bartolomé Benítez

  • Department of Business Development

Director: Antonio Alcaraz

  • Marketing Department

Marketing Manager: Ángeles Ruiz

  • Department of Retail

Director: Miguel Ángel Quiñonero

Department of Quality and Processes

 

Por todo ello, Andamur se ha convertido en referencia dentro del  tejido empresarial de la Región, colocándose en el  puesto 21 del ranking de empresas de la Región de Murcia.

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