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Andamur launches #WeLookAfterWhatMatters, a CSR plan safeguarding lorry drivers’ wellbeing

#CuidamosLoQueImporta es el un plan de RSC que vela por el bienestar del chófer de camión

At Andamur we want to provide added value to professional drivers, that is why we are launching a Corporate Social Responsibility plan: #WeLookAfterWhatMatters. This is the motto of our CSR plan and with it we wish to provide added value to and take good care of drivers, enabling them to work out, follow a healthy diet, focus on driving ergonomics, get some rest or have a good time. In addition, with this CSR programme we intend to give back to society what it contributes to us as a company, without forgetting Andamur’s four other main sustainability pillars: Environment, People, Civil Society and Transparency and Communication.

This CSR plan was initiated at the end of 2018 when we opened the Andamur La Junquera gym, the only one located in a service station in the whole country; with it we wanted to offer lorry drivers the opportunity of working out. 

Throughout 2019, #WeLookAfterWhatMatters will address different areas of lorry drivers’ health to help them improve them. 

We started offering them the possibility of following a healthy and balanced diet. We are aware of how difficult it is for professional drivers to find healthy food in their routes. In addition, the number of hours the spend sitting while driving leads to many of them suffering from cholesterol, overweight, cardiovascular or digestive system problems.

At Andamur, we are committed to reducing this problem and we have worked on different actions to provide access to healthy food in road routes, vitamin intake through fruit consumption, or to raise awareness on the importance of following a balanced diet by sharing tips and useful content on how to improve eating habits in routes in our social media channels.

All this will become a reality through specific actions in February and March. Pay attention to the details!

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Thanks to the campaign #YourEffortMultipliesBy3, 1083 kg of food were donated to Cáritas

Recaudamos 1083 kilos de comida para cáritas con la campaña #TuEsfuerzoValeX3

Thanks to the campaign Your effort multiplies by 3, 1083 kg of food have been collected since last 29 November and were donated by Andamur to the Cáritas food bank. 

This very morning this non-profit association has visited our facilities in order to collect the food. This is the end of the campaign Your effort multiplies by 3 with which we committed ourselves to multiplying by 3 the effort made by our clients with two aims: to promote exercise among drivers and to carry out a social action.  Thus, for every client that entered the Andamur gym at La Junquera, we have donated 3 kg of food to the Cáritas food bank. To take part in the campaign, drivers only had to use their fuelling or security car park receipt to access the gym facilities free of charge. A scoreboard kept track of the number of people entering the gym to obtain the number of kg that Andamur was to donate at the end of the campaign.

This action is included within Andamur’s Corporate Social Responsibility programme #WeLookAfterWhatMatters with which we wish to provide added value to drivers, enabling them to work out, follow a healthy diet, stay calm while driving, get some rest or have a good time. Likewise, with this initiative, at Andamur we wish to collaborate with social and environmental actions as a way of giving back to society what it contributes to us as a company. At Andamur, we show this way our commitment to making drivers feel at home while they are at our service areas.

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Andamur presents the first gym in a service area

Yesterday we officially opened up a gym in our Andamur Service Area of La Junquera, which has become the first station with this offer in the whole country.

These new facilities are a clear example of the commitment we have acquired to make drivers’ lives healthier. It is an important improvement in our service proposal aiming to make them feel at home.

A group of Andamur workers opened up the facilities of the new gym yesterday and the event was attended by the athlete Rubén Morán and Andamur CEO, Miguel Ángel López.

To quote the athlete and creator of Farinato Race, Rubén Morán, who has been linked to the transport world for many years: “I think what Andamur is doing for drivers is very positive, offering them the possibility of working out in a gym in its own Service Area is not only new and innovative, but also proves Andamur’s concern for lorry drivers”.

For his part, Miguel Ángel López, Andamur CEO, considers that opening up this new service is: “A first step within a set of actions we are carrying out to help drivers have a healthier life and be able to make the most of the time they spend in our service areas”.

By opening up these facilities, Andamur has started the campaign Your effort multiplies by 3. Until 21 December, at Andamur we commit ourselves to multiplying by 3 the effort of our customers with two aims: to foster exercising among drivers and to carry out a social action. Thus, for every person entering the gym at Andamur La Junquera, we donate 3 kg of food to a food bank. To take part in this campaign, drivers will only have to use their fuelling or security car park receipt to access the gym facilities free of charge. A scoreboard will keep track of the number of people entering the gym that will be multiplied by 3 to obtain the number of kg that Andamur will donate at the end of the campaign.

It is worth highlighting that this action is included within Andamur’s Corporate Social Responsibility programme #WeLookAfterWhatMatters with which we wish to value and take good care of drivers, enabling them to work out, follow a healthy diet, enjoy ergonomics when driving, rest or have a good time. This CSR programme also intends to be a way of giving back to society what it contributes to us as a company, and this way collaborate in social or environmental actions.

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Andamur and Molgas present the first Network of Multi-Energy Service Stations

Estaciones de Servicio Multi- Energía.

Andamur has signed an agreement with the company Molgas to set up a new company with the aim to build and operate this network of refuelling stations of liquefied natural gas (LNG) and compressed natural gas (CNG), in addition to fuel. The new company is going to have a pioneering role responding to the demands of fleets of trucks and light vehicles that may refuel any kind of fuel at the so-called Multi-Energy Service Stations.

This new service will be provided as of the beginning of 2019 in the Service Areas located in La Junquera (Gerona), Guarromán (Jaén), Pamplona (Navarra) and San Román (Vitoria). More than 500,000 trucks are refuelled at our stations every day, and those companies may now include natural gas in their fleets, thus anticipating market trends and being able to obtain an increased competitive advantage.

Miguel Ángel López, Andamur CEO, has expressed his satisfaction with this agreement: “At Andamur, We look after what really matters, and with this initiative not only do we help clients to anticipate market trends, we also provide sustainable alternatives for light and heavy vehicles, promoting the reduction of CO2 emissions”.

In addition, he wanted to highlight the importance of collaborating with the company Molgas, “to achieve this, we have set up a partnership with Molgas, leading company in the natural gas market. Their deep knowledge in this field together with our experience in managing Service Areas and Services to Drivers are a perfect combination to be successful”.

These new refuelling plants will be built at the beginning of 2019.

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Andamur Guarromán and La Junquera renew their shower and toilet facilities

Fully aware of the importance of providing our users with the best services while they travel by road, we have carried out an integrated renovation process in the shower and toilet facilities at Andamur Guarromán and La Junquera service areas. These facilities are very much frequented, so with these alterations we want to optimise our clients’ experience as much as we can.

With this project we aim to provide road users with a much newer, larger and comfortable area which adapts to their needs as much as possible. In this renovation process we have increased the number of available showers and we have remodelled all facilities to offer a completely new shower and toilet area. In addition, at the Andamur Guarromán facilities, we have included a new exclusive zone for our female customers with an independent shower for women.

The construction of these new facilities shows our firm commitment to offering drivers all the services they may need throughout their route enabling them to take a break, eat, wash themselves, wash their clothes, have their security guaranteed, etc. This means an important improvement in our service proposal that we keep improving on a daily basis

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Éxito en el evento networking WConnecta 2018

El equipo comercial de Andamur se ha mostrado muy satisfecho con nuestra participación en WConnecta 2018, el evento networking de transporte más importante de Europa que se ha celebrado este viernes en Madrid. En Andamur hemos participado en este evento con un stand informativo en el que nuestro equipo comercial se ha reunido con decenas de profesionales del sector del Transporte interesados en nuestros productos y servicios. Con todos ellos hemos hablado de nuestra oferta de dispositivos de peaje, tarjetas carburante y recuperación de IVA, así como de nuestra red europea de estaciones de servicio y la amplia oferta en todas nuestras estaciones españolas: parking vigilado, restaurante, duchas, lavandería, hotel, supermercado, etc.

WConnecta es un evento pionero en el sector que tiene como objetivo ayudar a empresas a encontrar colaboradores y nuevas oportunidades de negocio. Un gran evento para establecer vínculos y conocer a grandes empresas y profesionales. Tras 9 ediciones, se ha consolidado como un encuentro de gran repercusión entre profesionales del transporte de mercancías por carretera en Europa, desde directivos y grandes multinacionales a pequeñas empresas y autónomos.

Tras este evento se encuentra la Fundación Wtransnet; una organización sin ánimo de lucro que tiene como objetivo movilizar recursos económicos y canalizarlos hacia actividades de investigación, desarrollo e innovación tecnológica en beneficio del sector del transporte y la logística, con el fin de mejorar la competitividad entre las empresas.

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All of Andamur stations have now the SGS Seal of Quality

As of today, all of Andamur stations have the SGS Seal of Quality, a certification ensuring consumers that the fuel they purchase complies with the highest quality standards. After the Andamur station in Lorca obtained this certification, the rest of our service stations in Spain have followed suit. Therefore, Andamur stations have become the only ones to have this certification in the provinces of Navarra, Alava, Almeria and Murcia.

 

The SGS Seal of Quality ensures that our fuel complies with the most demanding quality standards and that it is subject to initial audits and continual assessments to guarantee that such standards continue to be met over time.

 

Achieving this certification is part of our aim to stay at the forefront in terms of Quality standards. This was, indeed, one of the commitments we acquired last September when we became active members of the Spanish Association for Quality and fits within the creation of a Total Quality Management System Plan, that we are already working on.

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We participate in Marketing Refresh Day 2018 to talk about Customer Experience

The concept of Customer Experience is increasing its relevance in companies. It is the combination of all interactions between a user and a brand throughout their relationship and once it is over. That is why implementing Customer Experience is becoming mandatory in all companies wishing to build robust and loyal relationships with their customers.

At Andamur, we have this concept constantly in mind, and this year we have worked on improving the Customer Experience process in all our products and services as much as possible. Miguel Ángel López, Andamur CEO, talked about this work and its implementation in the company at the 4th Meeting of Marketing and Communications managers and professionals, Marketing Refresh Day 2018. According to him, Andamur focuses most of its Customer Experience on professional truck drivers. In contrast to other companies, our brand “is a particular one since it is aimed at the end professional using our services, who is not necessarily the one paying for them. With this approach in mind, we have analysed all the times the user comes into contact with us and we have set improvements for each and every one of them.”

During his presentation, Andamur CEO also gave some details on specific actions that the company is going to carry out in the short term: “Even though we started as a petrol station, in these 30 years of experience, we have always adapted ourselves to the needs of truck drivers so that we could meet all of them. In our stations, we have set up restaurants, security car parks, hotels, supermarkets, showers, laundry rooms, etc. Now we want to take another step forward and become the first network of multi-energy service areas for trucks, something we will see very soon.

Marketing Refresh Day 2018 was held in the city of Murcia and gathered nearly twenty experts in marketing and communications in different conferences and round tables. They discussed the aspects that are changing the relationship between customers and brands in front of 140 people. Managers of brands such as Dulcesol, NH Hoteles, Noved Eventos and Ticbiomed, among other, addressed topics related to customers, contents and loyalty.

 

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Andamur takes part in the event “SMEs DNA Murcia: Boundless growth and development”

Optimising the financial management of a company is a key factor to improve its profitability. And so it was explained today by the Economic and Financial Director of Andamur, Mr. Bartolomé Benítez, at the event “SMEs DNA Murcia: Boundless growth and development”. This event was held in the city of Murcia and gathered different companies aiming to share financial, marketing and sales strategies for their growth and development.  

Mr. Bartolomé Benítez talked about Andamur’s evolution in its 30 years of activity and about how good financial management was essential to our development as a company. At Andamur, we started with one petrol station and now we have 160 own and associated stations across Europe.

Among other key aspects, Andamur’s Financial Director explained that the economic and financial management aim is to maximise the value of the company, and how it is impossible to take good decisions that make the business profitable without adopting an adequate economic and financial approach.

The event “SMEs DNA Murcia: Boundless growth and development” is part of a road show organised by the business platform La Neurona which is visiting 19 Spanish cities analysing the challenges SMEs are facing. Together with Andamur, the event was attended by the Territory Manager of Bankia for Murcia and Alicante, Olga García; the Financial Director of Somium, Javier Gayá, and the Sales Manager of Correos Express in the Spanish Eastern coast, Sergio Ramón Siles, among other.  

 

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Andamur, Member of the Spanish Association for Quality

At Andamur, we have become active members of the Spanish Association for Quality, one of the most important quality associations in Spain gathering over 1700 companies in different sectors and with more than 50 years of experience.

 

By joining AEC, Andamur aims to stay at the forefront of Quality Standards, as well as regarding Customer Experience, Information Systems and Technologies, Innovation and Occupational Risk Prevention. In addition, being part of AEC will give us the opportunity of taking part in specific committees addressing the latest relevant trends, tools and information in our sector.

 

One of Andamur’s first actions as new member will be the creation of a Total Quality Management System Plan, already in progress, in order to be granted two important certifications in the next few months: Service quality for small retail trade (UNE 175001-6) and Quality Management Systems (ISO 9001:2015).

 

The Spanish Association for Quality has been working since 1961 for companies to introduce this important concept as a strategic element, and through an integrating approach apply it to all the pillars of their respective businesses. At Andamur, we are aware of the fact that Quality is going through a transformation process to manage to adapt itself to new customer’s needs, technology and the important role that companies shall play within their community. To this end, we want to continue strengthening our commitment to quality, adapting ourselves to the new challenges and following the latest trends to be better every day.

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