As of today, all Andamur stations have the ISO 9001 quality certificate awarded by the Spanish Association for Standardization and Certification (AENOR). The aim of this certificate is to have the quality of our products and services guaranteed by an external and official entity. This way, Andamur proves that it integrates all its processes within the requirements contained in this standard, and that it focuses on continual improvement.

In addition, this certificate confirms that there is a balance in the conditions leading to mutual satisfaction, cooperation and growth with all our stakeholders. In brief, it validates the Quality Management System of our company and our service areas.

Obtaining this certificate means taking a step further towards the development of the Integrated Management System, IMS, that we are working on to be awarded two new certificates in 2020: ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety).

Achieving this certificate is part of our aim to stay at the forefront in terms of Quality standards. This was one of the commitments we acquired a year ago when we became active members of the Spanish Association for Quality and fits within the creation of a Total Quality Management System Plan that we are already working on.

 

The solidarity campaign You decide, with which we will donate EUR 30,000 to Spanish NGOs starts today, and we want our customers to be the main actors in this action. With this aim, users of our Service Areas will find tablets placed in all our stations from today until 15 December where they may choose the national, regional or local NGO they prefer.

We grow thanks to our customers and that is why we wish to get them involved in this action. This way, at Andamur, we wish to show our gratitude and commitment to all users.

The voting period will be closed on 15 December at 00:00. In the following days, Andamur will hand over cheques amounting to EUR 5,000 to the six NGOs that have obtained more votes, that is, one cheque for each of our Service Areas (La Junquera, San Román, Pamplona, Guarromán, Lorca and El Límite). A total amount of EUR 30,000 to be used in solidarity projects.

These are the NGOs or non-profit entities our customers may vote for:

ANDAMUR LA JUNQUERA

National level: Save The Children. Fighting against child poverty

Regional level: Fundació Habitat 3. Right to a home for people living in a vulnerable situation.

Local level: Fundació Oncolliga Girona. Improving the life of cancer patients and their families.

ANDAMUR SAN ROMÁN

National level: Fundación Aladina. Comprehensive support for children and adolescents suffering from cancer and their families.

Regional level: Cáritas Diocesana de Vitoria (Álava)

Local level: Fundación Adsis. Labour integration project for youngsters in vulnerable situations.

ANDAMUR PAMPLONA

National level: UNHCR Spain. Humanitarian aid.

Regional level: ANFAS. Association in Favour of People with Intellectual or Development Disabilities and their Families in Navarra.

Local level: ANA. Association of Autism of Navarra. Summer School.

ANDAMUR GUARROMÁN

National level: SOS Children’s Villages. A Loving Home for Every Child.

Regional level: Pídeme la Luna Jaén. Association for entertainment activities for children with cancer.

Local level: APAEM Provincial Association of People with Mental Illnesses and their Loved Ones FEAFES APAEM. LINARES DELEGATION.

ANDAMUR LORCA.

National level: Red Cross Spain. Educational Toy Project.

Regional level: Cáritas Region of Murcia. Cáritas Diocese of Cartagena. Comprehensive development of People and Villages.

Local level: APANDIS. Association of Parents with Children with Intellectual Disabilities in the Lorca Area. Setting up a Multisensory Room.

ANDAMUR EL LIMITE

National level: Fundación Altius. Programme: I Cook Employment

Regional level: Almería Acoge. Reception Centres for Seasonal Workers in Nijar.

Local level: Association for People with Disabilities Virgen del Río of Huércal-Overa.

The campaign You decide is part of our CSR Plan #WeLookAfterWhatMatters, within our Social Commitment pillar. For this reason, the participation of our customers is very valuable to us in itself, and with it, we aim to make their voices heard and indeed listened to help us build a more responsible society.